OUR TERMS
§ 1 Scope
The following General Terms and Conditions apply to all purchase contracts concluded via our webshop under the domain “www.chiffonstudios.com”.
Contractual partner is:
Chiffon Studios
Dammstrasse 7
69190 Walldorf
Managing Director F. Dastan
Tel.: +49 163 208 9886 (customer support via email only)
Web: www.chiffonstudios.com
Email: info@chiffonstudios.com
§ 2 Subject of the contract
The goods we list in our online shop represent a non-binding catalog of goods.
§ 3 Conclusion of contract
The customer can add goods from our catalog to their shopping cart by clicking the “Add to cart” button, provided the goods are in stock. By clicking the “Order for a fee” button, the customer makes a binding offer to purchase the goods in the shopping cart. Confirmation of receipt of order and acceptance of the order takes place via automated email immediately after sending the shopping cart. The contract for the purchase of the goods is concluded through this order confirmation.
Before clicking the “Order for a fee” button, the customer can check the contents of the shopping cart and the personal data provided and make changes at any time by selecting the respective order step and correct any input errors.
§ 4 Prices, payment
The prices we provide are gross prices including all legal price components for our form of business. The amount of shipping costs can be found in the menu item “Shipping info & Exchange”. The specific shipping costs incurred will be displayed to the customer before completing the ordering process. Domestic shipping (Germany) is free for orders over €300.00. The following payment methods can be selected: Paypal, advance payment (bank transfer), credit/debit card, Klarna instant transfer.
§ 5 Right of withdrawal
Customers who are also consumers have a statutory right of withdrawal in distance selling. Consumers are natural persons who conclude a legal transaction for purposes that cannot be predominantly attributed to their commercial or independent professional activity. The information on the right of withdrawal, in particular on conditions, deadlines and procedures for exercising the right of withdrawal as well as the sample withdrawal form are stored under the menu item “Right of withdrawal”.
The right of withdrawal does not apply to contracts for the delivery of sealed goods that are not suitable for return for health protection or hygiene reasons if the seal has been removed after delivery. For hygiene reasons, worn and used items of clothing can no longer be returned if the usual method of application is directly on the body. The customer should therefore consider whether he wants to keep the product before using it.
§ 6 Shipping
The products offered will be shipped within 3 working days of receipt of payment at the latest. Further information about shipping can be found in the menu item “Shipping info & Exchange”.
§ 7 Liability for defects
The customer's liability rights for defects are based on the statutory provisions.
§ 8 Disclaimer of liability
The customer's claims for damages are excluded unless they relate to claims for damages arising from injury to life, body or health, as well as liability for other damages that are based on an intentional or grossly negligent breach of duty by us or our vicarious agents. Furthermore, liability for the breach of obligations, the fulfillment of which enables the proper execution of the contract and on whose compliance the customer can regularly rely, remains unaffected. In the event of a slightly negligent violation of these contractual obligations, we are only liable for the foreseeable damage that is typical for the contract, unless the customer is claiming damages due to injury to life, body or health.
§ 9 Retention of title, offsetting
If the customer is a consumer, we reserve ownership of the purchased item until the purchase price has been paid in full. If the customer is an entrepreneur in the exercise of his commercial or independent professional activity, a legal entity under public law or a special fund under public law, we reserve ownership of the purchased item until all outstanding claims from the business relationship with the buyer have been settled. The corresponding security rights are transferable to third parties.
The customer only has the right to set off if the counterclaims have been legally established or are undisputed or recognized and are based on the same contractual relationship.
§ 10 Storage of contract text
We save the contract text and the customer's data necessary to process the purchase contract; we will not pass it on to third parties without authorization. The data will be deleted after the contract has been processed and the statutory liability rights for defects have expired. The customer can ask us at any time and using any possible means of communication whether and what data we have stored.
§ 11 Final provisions
All contracts with us are subject to German law to the exclusion of the UN Convention on Contracts for the International Sale of Goods. The choice of law only applies to consumers if this does not restrict consumer protection standards in the home country (principle of favourability). For all legal transactions in which a consumer is not involved, our place of business is agreed as the place of jurisdiction.
Status: March 2024
DATA PROTECTION
Data protection has a particularly high priority in our company and when using our website. It is generally possible to use our website www.chiffonstudios.com without providing any personal data. We only process users' personal data insofar as this is necessary to provide a functional website and to provide and render our services. Personal data is only processed with the user's consent. An exception to obtaining the user's consent in advance only applies if it is not technically or actually possible to obtain consent in advance and the processing of the data is permitted by law. On our website www.chiffonstudios.com we present evening dresses, shoes and accessories of various kinds. Users have the opportunity to gain an overview of our product range simply and without obligation. In addition, users have the opportunity to purchase the goods presented via the shop software integrated on our website www.chiffonstudios.com. Personal data is processed for these processes; further details are provided in the following points.
1. legal bases
Insofar as we have the consent of the data subject for the processing of personal data or we obtain this from the data subject, Art. 6 para. 1 lit. a of the GDPR is the legal basis for data processing.
If we have a contractual relationship with the data subject and the processing of personal data is necessary to fulfil our contractual obligations, the data processing is carried out on the basis of Art. 6 para. 1 lit. b GDPR. This also applies to processing operations that are necessary in the context of the initiation of contractual relationships.
Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Article 6(1)(c) GDPR serves as the legal basis.If the processing is necessary to safeguard the legitimate interests of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, the data will be processed on the basis of Art. 6 para. 1 lit. f GDPR.The personal data of the data subject will be erased or blocked as soon as the purpose of storage in accordance with the aforementioned legal bases no longer applies.
Data may also be stored if this has been provided for by the legislator by means of regulations to which we are subject. The stored data will also be blocked or erased if the storage period prescribed by the aforementioned standards expires, unless further storage is necessary for the fulfilment of contractual purposes.
2. controller within the meaning of the GDPR
The controller within the meaning of the General Data Protection Regulation and other national data protection laws as well as other data protection regulations is
Chiffon Studios
Dammstraße 7
69190 Walldorf
Managing Director: F. Dastan
Phone: +49 163 208 9886
Internet: www.chiffonstudios.com
E-mail: info@chiffonstudios.com
3. operation of an online shop
We have set up an online shop on our website that allows you to order our goods. To complete the order, the customer enters personal data during order processing, which we store. This includes
Surname, first name
Address (billing and delivery address)
payment details
e-mail address
This data is absolutely necessary for the delivery of the goods and the processing of your order. The legal basis for data processing is the fulfilment of (purchase) contractual obligations pursuant to Art. 6 para. 1 lit. b GDPR.
In order to process the order, the data must also be passed on to third parties.
These are primarily transport and parcel services that require the data for the delivery of your order. We currently ship with DHL. You can find more information about DHL's data protection provisions here: https://www.dhl.de/datenschutzFurthermore, these are the payment service providers selected by you during the ordering process.
You can find more information about PayPal's privacy policy here: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can find more information about KLARNA Sofortüberweisungen's privacy policy here:
https://www.klarna.com/de/datenschutz/
The personal data collected for the order process will be deleted after the order has been completed. For more information on your rights, please refer to the last paragraph of this privacy policy.
4. newsletter
You have the option of subscribing to a free newsletter via our website. When you register for the newsletter, the data from the input mask will be transmitted to us. You will then receive an e-mail from us asking you to confirm your subscription to our newsletter. Your e-mail address is collected during the registration process. Your consent is obtained for the processing of the data as part of the registration process and reference is made to this privacy policy; the legal basis for the processing of your data is Art. 6 para. 1 lit. a GDPR.
If you enquire about and/or purchase goods or services from us and provide your email address, this may subsequently be used by us to send you a newsletter. In such a case, the newsletter will only be used to send direct advertising for our own similar goods or services.The legal basis for sending the newsletter in this case is Section 7 (3) UWG. No data is passed on to third parties in connection with the data processing for sending newsletters. The data is used exclusively for sending the newsletter. The purpose of collecting the user's email address is to send the newsletter. The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. The user's email address is therefore stored for as long as the subscription to the newsletter is active. The subscription to the newsletter can be cancelled by the user concerned at any time. There is a corresponding link in every newsletter for this purpose. By cancelling the subscription, the consent to the storage of the personal data collected during the registration process is revoked at the same time.
5. contact form and e-mail contact
We offer a contact form for certain offers, which can be used for electronic contact. If a user makes use of this offer, the data entered in the input mask will be transmitted to us and stored. The following data can be entered: Name, address, e-mail address.
Your consent is obtained for the processing of the data as part of the sending process and reference is made to this privacy policy.
Alternatively, you can contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored.
If the user so wishes, their data will be passed on to precisely specified third parties for the purpose of submitting an offer requested by the user. The transmission of the data serves to submit a contractual offer in accordance with the user's specifications; the legal basis for the processing of the data in this respect is Art. 6 para. 1 lit. b GDPR. In other cases, the legal basis for data processing is the consent of the user in accordance with Art. 6 para. 1 lit. a GDPR.
The processing of personal data from the contact form or an email serves to process the contact in accordance with the user's enquiry and specifications. Other personal data processed during the sending process is used to prevent misuse of the contact form and to ensure the security of our information technology systems.
The data transmitted by the user will be deleted once the purpose of its transmission has been achieved. For the data transmitted via the contact form or e-mail, this is the case when the respective conversation with the user or the forwarding of the data to third parties in accordance with the user's enquiry has been completed.
The user has the option to revoke their consent to the processing of personal data at any time and to object to the storage of their personal data at any time. In this respect, it is sufficient if the user informs us informally verbally or in writing; specific communication channels are not prescribed. We recommend notification by e-mail. All personal data stored by us in the course of making contact via the contact form or e-mail will be deleted in this case.
6. Provision of the website and creation of log files
Each time our website is accessed, our system automatically collects general information from the computer system of the accessing computer.
The following data is collected: Information about the browser type and version used, URL accessed by the user, Websites from which the user's system accesses our website, IP address of the user. The data is also stored in the log files of our system. The data collected is not stored in connection with other personal data of the user.
The legal basis for the temporary storage of data and log files is Article 6(1)(f) GDPR. The temporary storage of the IP address by the system is necessary to enable delivery of our website to the user's computer. The user's IP address must remain stored for the duration of the session. The log files are stored to ensure the functionality of the website. We also use the data to optimise the website and to ensure the security of our information technology systems. The data is not analysed for other purposes, e.g. marketing.
The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session ends. Generated log files are deleted after 7 days at the latest. If data is stored for longer than this, the IP addresses recorded are deleted or anonymised so that it is no longer possible to identify the accessing client.
The collection of the data for the provision of our website and the storage of the data in log files is absolutely necessary for the operation of the website; the user has no possibility of objection in this respect.
7. Use of cookies
Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.We use cookies on our website to enable the shop and enquiry form to function smoothly. The user data collected in this way is pseudonymised by technical precautions, so it is not possible to assign the data to a user. The data is not stored together with other personal data of the user.
When accessing our website, users are informed about the use of cookies for analysis purposes by an information banner and referred to our privacy policy. The storage of cookies can be prevented in the browser settings.
The legal basis for the processing of personal data using cookies is Article 6(1)(f) GDPR. Cookies are used to ensure the smooth functioning of the shop and our website.
Cookies are stored on the user's computer and transmitted to us by the user. In this respect, the user has full control over the use of cookies and can deactivate or restrict their use via the settings of their Internet browser. Cookies that have already been saved can be deleted by the user at any time. However, if cookies are deactivated for our website, the functionality of our website may be restricted.
8. use of social media plugins
Use of social plugins for Instagram
Our website uses Instagram plugins, which are operated by Instagram Inc (601 Willow Road, Menlo Park, CA, 94025, USA). The integrations can be recognised by the Instagram button, usually the lettering "Instagram", possibly in conjunction with a pictogram of a camera in white on a colourful (yellow, red, purple) background.
The plugins are only activated when you click on the corresponding buttons. If they are greyed out, the plugins are inactive. You have the option of activating the plugins once or permanently.
The plugins establish a direct connection between your browser and the Instagram servers. This only takes place after the plugin has been activated. We have no influence whatsoever on the nature and scope of the data that the plugin transmits to Instagram's servers. You can find more information about the Instagram plugin here:
http://instagram.com/about/legal/privacy/.
The plugin informs Instagram that you as a user have visited our website. There is a possibility that your IP address will be saved. If you are logged into your Instagram account during your visit to this website, this information will be linked to it.
9. Rights of the data subject
If your personal data is processed, you have the following rights:
A. Right to information
You can request confirmation from the controller as to whether personal data concerning you is being processed by us. If such processing is taking place, you can request the following information from the controller:
(a) the purposes for which the personal data are processed;
(b) the categories of personal data being processed
(c) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed
(d) the envisaged period for which the personal data concerning you will be stored, or, if specific information on this is not possible, the criteria used to determine that period
(e) the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing
(f) the existence of the right to lodge a complaint with a supervisory authority
(g) all available information about the origin of the data if the personal data is not collected from the data subject
(h) the existence of automated decision-making including profiling in accordance with Art. 22 (1) and (4) GDPR and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing for the data subject.
You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.
B. Right to rectification
You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you is incorrect or incomplete. The controller must make the correction without delay.
C. Right to restriction of processing
You may request the restriction of the processing of personal data concerning you under the following conditions
(a) if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data; (b) the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead
(d) the controller no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims; or
(e) if you have objected to processing pursuant to Art. 21 (1) GDPR pending the verification whether the legitimate grounds of the controller override your grounds.
If the processing of personal data concerning you has been restricted, this data - apart from its storage - may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
D. Right to erasure & obligation to erase
You have the right to obtain from the controller the erasure of personal data concerning you without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies (a) The personal data concerning you are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
(b) You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR and there is no other legal basis for the processing.
(c) You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR.
(d) The personal data concerning you has been processed unlawfully.
(e) The deletion of personal data concerning you is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject.
(f) The personal data concerning you have been collected in relation to the offer of information society services referred to in Art. 8 (1) GDPR.
Exceptions
The right to erasure does not exist if the processing is necessary
(a) to exercise the right to freedom of expression and information
(b) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller
(c) for reasons of public interest in the area of public health in accordance with Art. 9 para. 2 lit. h and lit. i as well as Art. 9 para. 3 GDPR;
(d) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 para. 1 GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
(e) for the establishment, exercise or defence of legal claims.
E. Right to information
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right vis-à-vis the controller to be informed about these recipients.
F. Right to data portability
You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, where
(a) the processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and
(b) the processing is carried out by automated means.
In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. The freedoms and rights of other persons must not be affected by this.
The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
G. Right to object
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions.
The controller will no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
If the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.
H. Right to revoke the declaration of consent under data protection law
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
I. Automated decision-making in individual cases, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision
(a) is necessary for the conclusion or fulfilment of a contract between you and the controller
(b) is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests; or
(c) with your express consent.
However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or lit. g GDPR applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.
With regard to the cases referred to in (a) and (c), the data controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express your point of view and to contest the decision.
J. Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.
The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Art. 78 GDPR.
Status: March 2024